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Return Policy

In case you are not satisfied with your purchase we enable you to change the product within 14 days after its consignment. Money return is not doable. Τhe product needs to be in mint condition, exactly as you have received it. You have the right to choose among products of equal or greater value.

The handover products come at any rate with the customer receipt. The customer is charged with the cost of shipment. Concerning the procedure of changing a product you may choose the way of sending it back either via ELTA DoorToDoor service or via a way of your choice. You ought to contact us via e-mail beforehand. We pay a lot of attention to the package of the order so as to avoid possible damage of the products.

In the event of order cancellation (totally or partially) you ought to send us an e-mail through the contact form or contact us at info@desperate-design.com.
You are provided with this facility previous to the confirmation of the dispatching of your order. After the products dispatch, we accept no cancellation.