1. General information
2. Personal information collected by this site and why we collect it
Your personal info collected by our website when you make an order include your first name, your last name, your country, your e-mail, your phone and your address. Except from the orders, this site collects and uses personal information for the following reasons:
2.1 Website traffic monitoring
Like most sites, this site uses Google Analytics (GA) to track user activity. We use this data to determine the number of our site visitors to better understand how they find and use our web pages. Although GA records data such as your geographic location, your device, your web browser, and your operating system, none of this information identify you to us. GA also records your computer’s IP address, which could be used to identify you, but Google does not provide access to it. We believe that Google is a third data processor that is compliant with the requirements of European legislation.
2.2 Contact forms and e-mail links
If you choose to contact us using a contact form or an email link, none of the data you provide will be stored to our site or transferred or processed by any third party data processor as defined below in the section «Our third-party data processors». Instead, these data will be sent to us via an SMTP protocol (Simple Mail Transfer Protocol). Our SMTP servers are protected by a TLS security protocol (also known as SSL), meaning that email content is encrypted before being sent over the Internet. The content of the email is decrypted by our local computers and devices.
If you choose to subscribe in our newsletter, the email address you submit will be forwarded to MailChimp which manages our e-mail marketing services. MailChimp is a third-party data processor. Your e-mail address will not be stored in any of our databases. Your e-mail address will remain in the MailChimp database for as long as we continue to use our e-mail marketing services or until you explicitly request to be removed from the mailing list. You can do, using the delete link contained in all the email newsletters we send you. As long as your e-mail address remains in the MailChimp database, you will receive periodic e-mail newsletters from us.
3. About Cookies
3.1. What is a cookie?
The term «cookie» refers to a small data file consisting solely of a set of text information that the site transmits to the web browser on your computer’s hard disk, either temporarily throughout your visit, or sometimes for longer periods, depending on the type of cookie. Cookies perform different operations (for example, you are distinguished from other site’s visitors or remember certain info for you like your preferences) and are used by most websites to improve your user experience. Each cookie is unique to your browser and contains some anonymous information. A cookie typically contains the name of the cookie field, the cookie’s lifetime, and a value (usually in the form of a randomly generated unique number).
3.2. Types of cookies
The basic types of cookies are described below:
These are temporary cookies that remain in the cookie file of your device’s browser only during your visit and are deleted when you close the browser.
These remain in the cookie file of your device’s browser even after the browser closes, sometimes for one year or more (the exact length of stay depends on the lifetime of each cookie). Permanent cookies are used when the site administrator may need to know who you are for more than one visit (e.g., to remember your username or your site configuration preferences).
These are cookies installed on your browser and/or hard drive of your device from the site you are visiting. This includes assigning a unique ID to you, in order to monitor your site navigation. Site creators often use first-party cookies to handle visits and for identification purposes.
These are cookies used by third parties, such as social networks to track your visits to the various sites they advertise. The site administrator has no control over these third-party cookies.
3.3. Cookies on this site and how to manage them
3.4. Google Analytics cookies
Google Analytics cookies are performance analytics/logging cookies that allow us to collect anonymous information about how visitors use our site. These cookies can inform us on how many visitors use the site, the visit’s time and duration, and also provide information on how visitors navigate across the site. This information helps us improve the way our site works. They are anonymous information and do not contain personal information.
For more information on Google Analytics, please visit https://support.google.com/analytics/
You can disable Google Analytics tracking by visting https://tools.google.com/
If you disable these cookies, your activity will not be counted or used in the statistics we collect to improve the services we provide through this site. Website functionality will not be affected.
4. How we manage your personal data
At desperate-design.com we place the highest priority on the protection of your personal data and comply with the European General Data Protection Regulation (GDPR).
We have taken the technical measures to ensure the protection of personal data while transmitting, managing and storing, but the nature of the internet is such that nothing can guarantee absolute protection.
5. What are your rights to your personal data
If you have an account on this site or have left any comments in the past, you may request that you receive an export record of personal data we hold for you, including any data you have provided to us. You may also ask to delete the personal data we hold for you. This does not include data that we are required to keep for administrative, legal or security reasons.
To request your exported personal data file or delete your personal data, you can contact using the contact form found on the page “Contact“.
6. About this site’s web server
All web traffic (file transfer) between this site and your browser is encrypted and transferred via the HTTPS protocol using Secure Sockets Layer (SSL).
7. Third-party personal data processors
8. Data breaches
For any of your personal information stored in our database, all necessary action will be taken to be secure as possible. We will report any unlawful violation of our database or any third party data processing database to all relevant stakeholders as well as authorities within 72 hours of the violation, if it is obvious that the personal data stored in recognizable form, have been stolen.